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1. How do I get to Hartford from Milwaukee?

To get to Hartford from Milwaukee, follow Highways 41/45 north, at the split just north of Holy Hill Road continue to follow Highway 41, exit Highway 60 westbound and continue approximately 7 miles. Maps

2. How do I get to Hartford from Madison?

To get to Hartford from Madison, take highway 151 northeast to Columbus, exit at Highway 60, and follow Highway 60 eastbound approximately 30 miles to Hartford. Maps

3. Is housing and/or heat assistance available in Hartford?

Yes! The Hartford Community Development Authority, located in the lower level of City Hall provides assistance for renters, homeowners and owners of rental property designed to improve housing available to low and moderate income families in the City of Hartford. Services are available to help with paying rent and heating costs, improve weatherproofing, and provide low and no-cost loans to help purchase and improve housing. For more information call (262) 670-3770 or write to:
HCDA
109 N Main Street
Hartford, WI 53027

4. Is public transportation available in or out of Hartford?

The City of Hartford through the City Taxi provides economical transportation within the City limits and limited transportation to points outside the City. Call (262) 673-8223 for available services or visit the City Taxi Page.

5. How do I dispute the assessed value of my property?

Appearing before the Board of Review is the 1st step in the appeal process for an individual property owner who protests an assessment. The property owner cannot pursue subsequent avenues of appeal for an individual assessment unless a formal objection has been made to the Board of Review. Objection forms are available at the City Clerk's Office, who can be reached at (262) 673-8202.

When appearing before the Board the person shall specify in writing the person's estimate of the value of land and of the improvements that are the subject of the person's objection and specify the information that the person utilized to arrive at that estimate. The Board of Review meets on an annual basis, i.e., any time during the 30 day period beginning on the 2nd Monday in May.

6. May I attend a meeting of a city board, committee, or commission?

Yes! The public is encouraged to attend meetings. Most meet in the City Hall's Council Chambers located in the lower level of City Hall. The Council Chambers is easily accessed from the Johnson Street parking lot behind City Hall. Enter the door just to the right of the garage door on the west side of the building. Please call ahead at (262) 673-8202 if you require special handicap accommodations or plan to attend with a large group. Schedules

7. May I appear before the Common Council or another committee, commission, or board?

Yes! All meetings of commissions, committees, and boards are open to the public and allow for limited public input (except during closed sessions). The body may or may not immediately address your issue at their discretion. More information about appearing before a public body may be obtained by contacting the City Clerk's Office at least 1 week in advance of the scheduled meeting at (262) 673-8202.

8. How can I obtain a copy of a program shown on Channel Charter 979 or UVerse 99?

Some, but not all programming originated at Channel 979/99 is available for purchase. Stop at the Cashier's Counter on the main level at City Hall and place your order.

If you are not sure of the name of the program you may call Channel 979/99 at (262) 673-8233.

The program will be copied onto a DVD and you will be notified when it is ready to be picked up.

The cost per program is $16. If you wish to have the DVD mailed to you, there will be an additional charge of $3.50 for shipping and handling.

The City of Hartford does not own the reproduction rights to all programs shown on Channel 979/99.

9. What is the procedure for obtaining a building permit?

Contact the city's Planning Department at (262) 673-8270 for the procedure for obtaining a building permit.

10. I have a question regarding garbage collection and/or recycling, who do I contact?

If you have a question regarding garbage collection and/or recycling, call the Public Works Director at (262) 673-8225, or go to the Public Works Department page.

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1. How do I obtain an auto accident report?

Accident reports from 6/1/2021 onward can be requested from LexisNexis using the link on the Forms & Applications page

2. I received a citation from a Hartford Officer. Where can I pay the fine?

You must pay all traffic and municipal ordinance violation citations at the Mid-Moraine Municipal Court Office at:

1625 E Washington Street
Suite 100
West Bend, WI 53095

THIS DOES NOT INCLUDE PARKING TICKETS!  See the next FAQ for parking ticket payments.

3. I received a parking ticket in Hartford. Where do I pay it?

There are multiple ways to pay a parking ticket.

• Pay at the “Utilities” window on the second floor of City Hall
• Drop your envelope with payment in the drop box located just inside the main doors of City Hall at 109 North Main Street
• Drop your envelope with payment in the drop box located in the lobby on the southwest corner of City Hall off of North Johnson Street.
• Visit the city's ONLINE PAYMENTS page.

4. Can you give me a copy of my driving record?

The Hartford Police Department is not allowed to give out copies of a person's driving record. Wisconsin Administrative Code, Chapter 195 explains how you can obtain a copy of your driving record. You will have to contact:
Wisconsin Department of Transportation
Driver Records Files
P.O. Box 7995
Madison, WI 53707-7995

You must include your complete 14 digit drivers license number, or your complete name, date of birth, sex, or all of the information above.
There is a fee for this service.

You can call the Department of Transportation at 608-266-2353 to request your drivers record.

5. How are the road conditions?

If you have a touch tone phone, you can call 262-335-4378, option 3 during the recorded greeting. The information provided is based on reports from sheriff's deputies in the field and is updated as needed. Regional information is included during major storms

6. What is the curfew in Hartford?

Municipal ordinance 41.04 sets the curfew for minors. Municipal Ordinance 41 (PDF)

7. Do I need to register my bicycle?

Hartford Municipal Ordinance 37.01 requires all bicycles in the city to be registered with the Hartford Police Department. There is a 1 time registration fee for each bicycle. The bicycle license is good for as long as you own your bicycle. There is a replacement fee for lost or damaged stickers. Application forms for bicycle registration can be obtained from the Hartford Police Department. We ask for basic information regarding the bicycle and the bicycle owner and issue a license sticker to be placed on the frame of the bicycle. It is important that you provide the serial number of your bicycle. If your bicycle is ever stolen, we will have a record of your bicycle serial number in our file. This will allow us to return your bicycle to you when it is recovered. If you have any questions about bicycle registration you can call the Hartford Police Department at 262-673-2600. Municipal Ordinance 37 (PDF)

8. Who do I call?

Obtain a list of important city phone numbers.

9. How can I get a tour of the Police Department for my group?

The quickest way to get a tour of the Police Department is to contact Police School Liaison Officer Eric Rasmussen at 262-670-3609.

10. Where is the Hartford Police Department located?

The Hartford Police Department is located on the main floor of Hartford City Hall at:
109 N. Main Street
Hartford, WI 53027

11. What are the Department's hours of operation?

The department operates 24/7. There is always someone on-duty.

12. How can I acquire a copy of a police or accident report?

Reports are usually available within 3 to 5 working days after the incident and can be obtained by submitting a written request to the Police Department. There is a nominal fee for copies of reports.

13. How can I learn about deceptive business practices and scams?

You can find information on Wisconsin's top consumer complaints and get information on deceptive business practices and scams by calling the Consumer Protection Hotline at 800-422-7128 or by contacting the Department of Agriculture, Trade and Consumer Protection.

14. I found some medication in my child's possession and I don't know what it is. How can I identify it?

Contact the Poison Control Center at Froedert Hospital in Milwaukee by calling 800-815-8855 24 hours a day. You will need to provide the nurse with the color, shape, and a description of any insignia or imprints on the pills.

15. I have a private alarm at my home or business. Do I need a permit?

Per Municipal Ordinance 5.10(3)(a), “A permit shall be required annually of each alarm system, or local alarm, on commercial, multi-family, or private premises within the City of Hartford,“ and, 5.10(5)(1) “No person shall install an alarm system, or local alarm, or use or possess an operative alarm system, or local alarm, without having a permit in accordance with the provisions of this subsection.” The form to apply for this permit may be found on our Forms page.

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1. If Holidays fall on my regular garbage and recycling collection day, when does my garbage get collected?

When there is a collection date missed due to a holiday, your regular garbage collection day is bumped back 1 day (i.e. if Memorial Day is on Monday, garbage is collected on Tuesday, Tuesday’s garbage is then collected on Wednesday, Wednesday’s garbage is collected on Thursday and Thursday’s garbage is collected on Friday). If the holiday is on a Wednesday, for instance, Wednesday's collection will be on Thursday and Thursday's collection will be on Friday. If the holiday falls on a Friday, Friday pickup would be bumped up to Thursday.

2. Why didn't ADVANCE crews pick up my mattress, couch, dresser, etc... which I put out with my regular garbage?

Residents need to call 673-8261 by 4:20 pm Thursdays to get on the Friday Excessive Garbage list. Advance purchase of a Solid Waste Sticker from City Hall is required. City crews will pick up these non-metal bulky items Curbside every Friday if you are on the list and have purchased and affixed a $20 green sticker (per item).

3. Why didn't I receive Recycling and Garbage Carts from the city when I moved into my newly constructed home?

Homeowners need to contact the City at 262-673-8261 to request one free recycling cart and one free garbage cart after they move in. Because we do not know the date people will move into their new homes, they must call to request the delivery of the carts.

4. How do I pay for garbage and recycling collection?

Garbage collection is included on your real estate tax bill as a service; however, the recycling charge is placed on your monthly utility bill.

5. If I live in the Towns of Hartford or Erin and my address is "Hartford" can I drop off items at the City's Recycling Center?

No. You must be a resident of the City to use the city’s recycling center except for waste oil which can be dropped off by Town of Hartford and Town of Erin residents. You will be required to show proof of residency at the Center. If you pay real estate taxes to the Towns of Erin or Hartford they must provide you with recycling opportunities.

6. Why didn't they pick up my discarded pumpkins with my garbage?

Pumpkins are considered "garden waste" and should be dropped off at the compost bin at the Recycling Center during Recycling Center hours.

7. How do I dispose of roots?

Roots can be disposed of at the Recycling Center compost bin during Recycling Center hours.

8. Can I rent the city's trailer for $20.00 to dispose of remodeling refuse or construction debris?

No, the city trailer can be rented for a fee of $20 per load to dispose of aggregate material such as concrete, asphalt, soil, sod and gravel-type materials. The trailer is an approximately 2.5 yard container (5-feet-by-5-feet-by-3-feet) and can be rented either over- night or over the weekend for the same fee. Only one trailer may be rented at a time.

9. Can I mix recycling items in the recycling cart?

Yes. All recycling materials should be placed in the cart.

10. Can I use the solid waste sticker for curbside pickup of appliances?

No. There is a fee of $15 which needs to be paid in advance for curbside pickup of metal appliances or $25 for curbside pickup of TVs (this includes water heaters, metal water softeners, dehumidifiers, and air conditioners). Fee are payable at the city hall Finance Department counter. Scheduling pickup is done at the Engineering Department counter.

11. Can I drop off items at the Recycling Center anytime other than during Recycling Center hours?

No. The lot is off-limits except during scheduled Recycling Center hours of Thursday from 5 pm to 7 pm and Saturday from 9 am to Noon. From April 1st to December 1st the Recycling Center is also open on Tuesday evenings from 5 pm to 7 pm.

12. How do I dispose of unused paint?

Please view the Paint Disposal (PDF)

13. How late will they be picking up leaves curbside in the fall?

Usually until the end of November or the first significant snowfall. After that, residents will have to bag their leaves and bring them to the Recycling Center during regular recycling hours.

14. How can I dispose of remodeling, construction or demo debris?

Please call the City's garbage and recycling contractor GFL at (920) 387-0987 for dumpster service. There will be an additional cost to you for this service.